| Question: I'm still in school. Why am I getting
a bill? |
Answer:If you continue to be at least a half-time student
you probably can get your payments deferred. Payments are due
until you are actually back in school. You should complete the
student deferment form (certified by your school) and return
to us immediately.
|
| Question: Doesn't SallieMae (Norwest,
etc.) handle all of my student loans? |
Answer: No. Campus based loans are owed to the College
or University that you received the money from. Campus based
loans would be: Perkins, Nursing or an institution loan. Check
with your Financial Aid Office to determine who your lender
is.
|
| Question: How am I supposed to pay this loan
when I don't have a job? |
Answer: You should contact the Student Loan Service
Center immediately to work out arrangements to defer your loan
until you are re-employed. Avoiding this debt will only make
it worse. The SLSC is here to work with you during difficult
times.
|
| Question: When is my first loan payment due? |
Answer: You may have a period of time called a "grace
period" before your first payment is due. Please call the
SLSC to get this information.
|
| Question: What date is my monthly payment
due? |
Answer: Payments are always due on the first business
day of each month.
|
| Question: Can I change my due date? |
Answer: No, all payments are due on the first business
day of the month but you may send your payment early.
|
| Question: Why is there a late charge on my
statement? |
Answer: Even though payments are due on the first business
day of the month, statements are not run until approximately
the tenth day of the next month. If you fail to get your payment
to us by that time, a late fee is assessed to your account.
You will also be assessed the late fee if a form is received
late.
|
| Question: How can I make my payments when
you were sending my bill to the wrong address? |
Answer: It is the responsibility of the borrower to
keep us informed of your current mailing address. Failure to
do so will result in your account becoming past-due and being
assessed late fees and possibly being sent to a collection agency.
So PLEASE, keep us informed.
|
| Question: Will past due payments really show
up on my credit report? |
Answer: Yes, we report monthly to two national credit
bureaus. This is a history of your paying habits, so pay promptly
to avoid any negative reporting.
|
| Question: What is my account number? |
Answer: Your account number is your social security
number.
|
